Here are a few simple steps to enjoy the best burn every time.
Light the wick on one end and allow the flame to flow naturally across the wick, Make sure that the wax melts to the edge of the candle before extinguishing it—this may take between 30 to 60 minutes. Allowing the wax to pool will discourage “tunneling” or leaving wax on the sides of the vessel. The flame height may vary at times and occasionally even appear to self-extinguish, but this is normal. Even if you are experiencing a “low” flame, it will continue to heat and the flame height should return.
Always place the candle on a flat, heat-resistant surface, and make sure to keep the candle away from children, pets, materials that can catch fire, and other heat sources.
3. Never Move or Handle the Candle While It’s Burning or While the Wax is Hot
To be safe, only move your candle once the flame is extinguished and the wax has cooled. Pouring or removing liquid wax from the vessel could cause the wick to extinguish or “drown” in the wax and affect the future burn quality of the candle.
Due to the nature of the wooden wicks, you shouldn’t need to trim your candle wick. The only exception is when the flame exceeds 25mm or the candle begins to smoke.
If you need to trim the wick, carefully extinguish the candle, allow the wick and wax to cool, and trim it to 6mm by gently breaking off the burned edges of the wick with a cloth or paper napkin. Remove and discard all wick trimmings safely before relighting the candle.
When there is approximately 6mm of wax remaining, it’s time to stop using your candle. Extinguish the candle when 6mm of wax remains and recycle it according to your local recycling centre’s instructions.
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