Refund, Return & Shipping policy


Returns / Refunds (if applicable)
THE USER HAS 3 DAYS/72 HOURS to submit a refund request. Once we receive the return item, we will inspect the item and notify you of the approval or the rejection of your item via email in 5 to 7 business days. The refund will only be in store credit.  The product must be in exact same condition and not tampered with/ in the original packaging.

To submit a refund request, please email us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

Shipping (no store credit for SHIPPING COST)
To return your product, you should mail your product to: Luxe Body Butters LLC , PO BOX 24745 CLEVELAND, OHIO 44124
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.